New Link Service Hours and Fare starting November 5th! See below for details

What is NiceLink?

NiceLink is Nassau County’s first micro transit solution and one of the Country's first services that combines the best of public transit with the convenience of ride sharing. NiceLink is an on-demand, door-to-door ride share service operated by Nassau Inter-County Express which launched July 23rd. It allows you to book a ride within the NiceLink service area.

NiceLink's smaller buses will be dispatched to you once you hail a ride via our call center. After the vehicle picks you up, it will proceed to your destination, picking up and dropping off other passengers along the way. You can travel anywhere within the service area. The vehicles are fully accessible so you won’t have an issue if you use a mobility device.

Where is the service area?

NiceLink service covers the area south of Hempstead Turnpike and north of Merrick Road.  To the west, the service area borders the Meadowbrook State Parkway and to the east, it borders the Wantagh State Parkway.

How much does a NiceLink trip cost?

Starting November 5th, our fare drops to $2.75 and we will be able to accept MetroCards for payment


Where can I travel to?

You can use NiceLink to travel to any address within the service area including connecting to major bus routes like the N4 in Freeport or the N70/71/72 along Hempstead turnpike as well as the LIRR in Freeport, Merrick and Bellmore.


What are the service hours?

Starting November 5th, our LINK hours will change to 10:30 am -1:30 pm and 6:30 pm -9:30 pm.

Can I hail a ride even if I’m not in the service area?

Yes, you can proceed to order a NiceLink ride, but you must enter a pick up/drop off spot within the NiceLink service area (see service area map above)

How can I get a ride?

Call the NICE Bus Transit Information Line at 516-228-4171. The Operators will be happy to book a ride for you.

Can I transfer to/from a NICE bus on to NiceLink?

Yes, NiceLink accepts transfer from a NICE bus via cash (active paper transfer).  Please note, NiceLink does NOT accept MetroCard transfers.

Is NiceLink wheelchair accessible?

Yes, all of our NiceLink vehicles are wheelchair accessible (as availability allows).  Please note, that you are only able to book one wheelchair space per trip.  Parties traveling with multiple wheelchairs must book individual trips for each wheelchair space needed.